Comments on: Non-paying client : Bitfang.com Corporate Identity design project http://www.aside.in/blog/2010/02/11/brand-naming-corporate-identity-bitfang-com/ Mon, 12 Dec 2011 15:57:40 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: TJ http://www.aside.in/blog/2010/02/11/brand-naming-corporate-identity-bitfang-com/comment-page-1/#comment-218287 TJ Sat, 15 Jan 2011 05:24:52 +0000 http://www.aside.in/blog/?p=698#comment-218287 I was about to place an order with BitFang.com and found this blog while Googling for some reviews about the company. It is sad that some companies like this - but I don't think it is restricted to India though, I've had bad experiences with foreign clients also. I support your decision to take them to court. And I will not buy from BitFang.com and I will email them and let them know that they are losing business because of this. Hope you get the issue resolved soon. I was about to place an order with BitFang.com and found this blog while Googling for some reviews about the company. It is sad that some companies like this – but I don’t think it is restricted to India though, I’ve had bad experiences with foreign clients also.

I support your decision to take them to court. And I will not buy from BitFang.com and I will email them and let them know that they are losing business because of this.

Hope you get the issue resolved soon.

]]> By: Sachin Gupta http://www.aside.in/blog/2010/02/11/brand-naming-corporate-identity-bitfang-com/comment-page-1/#comment-218200 Sachin Gupta Mon, 10 Jan 2011 09:05:14 +0000 http://www.aside.in/blog/?p=698#comment-218200 Its bad news.I hope you get wht u deserve.Dont rely those fake people in future and beware of them. Its bad news.I hope you get wht u deserve.Dont rely those fake people in future and beware of them.

]]> By: Viresh Wali http://www.aside.in/blog/2010/02/11/brand-naming-corporate-identity-bitfang-com/comment-page-1/#comment-217178 Viresh Wali Tue, 09 Nov 2010 13:34:46 +0000 http://www.aside.in/blog/?p=698#comment-217178 Grab them by their necks Naina... this was the very reason i quit my good freelancing software development life. People dont pay and for heck they want to own everything. Once things get past the last phases, accusations start coming out of thin air with things like not committed, bad quality and u know what. I cant say for others at TAPS bunch but i am with you on this. Who knows if i had taken this voice some 8 years back maybe i would have had a lovely development company of my own today. squeeze their balls girl... Grab them by their necks Naina…
this was the very reason i quit my good freelancing software development life. People dont pay and for heck they want to own everything. Once things get past the last phases, accusations start coming out of thin air with things like not committed, bad quality and u know what. I cant say for others at TAPS bunch but i am with you on this. Who knows if i had taken this voice some 8 years back maybe i would have had a lovely development company of my own today.
squeeze their balls girl…

]]> By: Naina http://www.aside.in/blog/2010/02/11/brand-naming-corporate-identity-bitfang-com/comment-page-1/#comment-217156 Naina Sun, 07 Nov 2010 15:08:45 +0000 http://www.aside.in/blog/?p=698#comment-217156 Dear Amar, thank you for your support and yes, companies like Red Door Online need to understand that this is not acceptable. While I am not sure where this Bitfang case is going to go, I have been fortunate to receive support from the design community and am also working with a lawyer to get this resolved. Dear Amar, thank you for your support and yes, companies like Red Door Online need to understand that this is not acceptable. While I am not sure where this Bitfang case is going to go, I have been fortunate to receive support from the design community and am also working with a lawyer to get this resolved.

]]> By: Amar Chakravarthi http://www.aside.in/blog/2010/02/11/brand-naming-corporate-identity-bitfang-com/comment-page-1/#comment-217155 Amar Chakravarthi Sun, 07 Nov 2010 15:03:11 +0000 http://www.aside.in/blog/?p=698#comment-217155 You have taken a good step. everyone has this kind of problem. at-least after seeing this no one would do this again and get their name spoiled on the internet. You have taken a good step. everyone has this kind of problem. at-least after seeing this no one would do this again and get their name spoiled on the internet.

]]> By: Naina http://www.aside.in/blog/2010/02/11/brand-naming-corporate-identity-bitfang-com/comment-page-1/#comment-216105 Naina Sun, 18 Jul 2010 09:32:25 +0000 http://www.aside.in/blog/?p=698#comment-216105 Aravind, first off, don't start without a signed contract - and put down all your terms in the contract. It has taken me five years to get the balls to create a contract and ask clients to sign it - but it's better late than never. It's business - no blind trust in someone you're working with for the first time. Secondly, name the client, blog about them and tell the world. If you're not in the wrong, there's no reason for you to not make their name public. If it is a popular US based agency, all the more reason you should talk about them so that they don't swindle other designers and their clients know what kind of an agency they are dealing with. Aravind, first off, don’t start without a signed contract – and put down all your terms in the contract. It has taken me five years to get the balls to create a contract and ask clients to sign it – but it’s better late than never. It’s business – no blind trust in someone you’re working with for the first time. Secondly, name the client, blog about them and tell the world. If you’re not in the wrong, there’s no reason for you to not make their name public. If it is a popular US based agency, all the more reason you should talk about them so that they don’t swindle other designers and their clients know what kind of an agency they are dealing with.

]]> By: aravind ajith http://www.aside.in/blog/2010/02/11/brand-naming-corporate-identity-bitfang-com/comment-page-1/#comment-216104 aravind ajith Sun, 18 Jul 2010 08:58:21 +0000 http://www.aside.in/blog/?p=698#comment-216104 Recently I have had even worse experience from a very popular US based agency. They wanted me to code their design for a big client. There were about 19 pages to code. The design was extremely complex to code + every page had unique layouts + dynamic options for different resolutions. I was so excited that I have estimated for a very cheap rate and they were not ok with paying me 50% advance. I had a blind trust in them. So I did not ask for it then and coded all the pages and delivered. They were keep coming back with modifications and feature additions and promised me that they will pay for the extra works as well. They started it by describing the project as - HTML/CSS3 project - they asked me to use CSS3 wherever it is possible. After the delivery they wanted IE6 compatibility as well! That too for the same estimated amount. I did not find it's a good idea to commit on that considering the complexity of the layout. I have asked them to find someone else for that work. They agreed. But they were not ready to pay until the work is completed. I had to agree. After two weeks I asked them about the status. The reply was shocking 'the coding you did was not up to the standard.. we had to redo it from scratch and so we cannot pay you the estimated amount. However considering the amount of work you put in, we are ready to pay you $150' It was XHTML1.0 Strict validated pages plus couple of jQuery effects and they were happy with the code until the day of final delivery. It was two weeks of my work and I did it with the help of another developer. In this case client did not pay anything + I had to pay the other developer from my pocket. How's that? Recently I have had even worse experience from a very popular US based agency.
They wanted me to code their design for a big client. There were about 19 pages to code. The design was extremely complex to code + every page had unique layouts + dynamic options for different resolutions. I was so excited that I have estimated for a very cheap rate and they were not ok with paying me 50% advance. I had a blind trust in them. So I did not ask for it then and coded all the pages and delivered. They were keep coming back with modifications and feature additions and promised me that they will pay for the extra works as well. They started it by describing the project as – HTML/CSS3 project – they asked me to use CSS3 wherever it is possible. After the delivery they wanted IE6 compatibility as well! That too for the same estimated amount. I did not find it’s a good idea to commit on that considering the complexity of the layout. I have asked them to find someone else for that work. They agreed. But they were not ready to pay until the work is completed. I had to agree. After two weeks I asked them about the status. The reply was shocking ‘the coding you did was not up to the standard.. we had to redo it from scratch and so we cannot pay you the estimated amount. However considering the amount of work you put in, we are ready to pay you $150′ It was XHTML1.0 Strict validated pages plus couple of jQuery effects and they were happy with the code until the day of final delivery. It was two weeks of my work and I did it with the help of another developer. In this case client did not pay anything + I had to pay the other developer from my pocket. How’s that?

]]> By: Naina http://www.aside.in/blog/2010/02/11/brand-naming-corporate-identity-bitfang-com/comment-page-1/#comment-215935 Naina Fri, 02 Jul 2010 19:29:05 +0000 http://www.aside.in/blog/?p=698#comment-215935 Mohit, yes, one would think it is logical - to know where your company's money is going and hence know every little detail. But I believe the client has decided he will not do anything no matter whether I blog or send in a DMCA notice to him. So I'm talking to an IP lawyer right now - maybe I'll get the client to pay damages on addition to the money he already owes me. Fortunately, the IP lawyer is quite a good one - got connected via friend and hopefully, he will be able to recover his fee from this client as well. After this blog post, the client called me up on my phone asking my why I was making this an ego issue and I mentioned to him that it's a contractual issue and that all details are mentioned on the invoice and hence he is breaching a contract. To which he said he needed to go back to the emails to see what the whole deal was and said he'd get back to me - which he hasn't. I will update this blog post as and when things progress or go to court. Thank you for your support. Mohit, yes, one would think it is logical – to know where your company’s money is going and hence know every little detail. But I believe the client has decided he will not do anything no matter whether I blog or send in a DMCA notice to him. So I’m talking to an IP lawyer right now – maybe I’ll get the client to pay damages on addition to the money he already owes me. Fortunately, the IP lawyer is quite a good one – got connected via friend and hopefully, he will be able to recover his fee from this client as well. After this blog post, the client called me up on my phone asking my why I was making this an ego issue and I mentioned to him that it’s a contractual issue and that all details are mentioned on the invoice and hence he is breaching a contract. To which he said he needed to go back to the emails to see what the whole deal was and said he’d get back to me – which he hasn’t. I will update this blog post as and when things progress or go to court. Thank you for your support.

]]> By: Dhakkanz http://www.aside.in/blog/2010/02/11/brand-naming-corporate-identity-bitfang-com/comment-page-1/#comment-215899 Dhakkanz Wed, 30 Jun 2010 07:27:51 +0000 http://www.aside.in/blog/?p=698#comment-215899 Naina: It is really bullshit to not pay for the work that you get done. Employees do keep coming in and going out of the firms, but that cannot be a reason for the company either to NOT KNOW what project is going on nor a reason for NON PAYMENT. But, on a different note, I really liked this medium of communicating and making aware the virtual world about such cases. 'This' medium might make these guys make the payments. Best of luck! Dhakkanz Naina:

It is really bullshit to not pay for the work that you get done. Employees do keep coming in and going out of the firms, but that cannot be a reason for the company either to NOT KNOW what project is going on nor a reason for NON PAYMENT.

But, on a different note, I really liked this medium of communicating and making aware the virtual world about such cases. ‘This’ medium might make these guys make the payments.

Best of luck!
Dhakkanz

]]> By: Nuttyzen http://www.aside.in/blog/2010/02/11/brand-naming-corporate-identity-bitfang-com/comment-page-1/#comment-215716 Nuttyzen Tue, 08 Jun 2010 11:11:27 +0000 http://www.aside.in/blog/?p=698#comment-215716 Amazing read to know about the bad experience. You have very appropriately put the story on the blog. Hope it makes those guys move and pay your dues if they really have to come clean of this. Amazing read to know about the bad experience. You have very appropriately put the story on the blog. Hope it makes those guys move and pay your dues if they really have to come clean of this.

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