Comments on: Web designers, Clients and their web domain names http://www.aside.in/blog/2007/03/01/web-designers-clients-and-their-web-domain-names/ Mon, 12 Dec 2011 15:57:40 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Thomas http://www.aside.in/blog/2007/03/01/web-designers-clients-and-their-web-domain-names/comment-page-1/#comment-172095 Thomas Thu, 09 Oct 2008 16:20:52 +0000 http://www.aside.in/blog/2007/03/01/web-designers-clients-and-their-web-domain-names/#comment-172095 I am an Australian web designer working in Kuwait.. and I have to say that I am SICK to death of indian so called web designers bullying clients and trying to over power them with web jargon to sell their services. I have sat in a meeting and watched an indian web designer try to tell the client that using php to drive his site (which was a product based catalogue) was too complicated and that designers nowadays are making things complicated just so they can say they have done it.. he then went on to explain the wonders of static HTML and how the client could easily add another product (to which the client had hundreds) by opening dreamweaver and using magical copy and paste... Then they have the nerve to tell me i'm a bad designer and that I shouldn't be trying to trick the customer into using my overly complicated methods (I use php, mysql and AJAX). Arg, I even asked him what a server side scripting language was and he just shaked his head and said that I was trying to trick him, there was no such thing and that scripts was javascript which ran on the browser! Sorry for the rant, it's just I run continiously into troubles like this with web designers from India. I am an Australian web designer working in Kuwait.. and I have to say that I am SICK to death of indian so called web designers bullying clients and trying to over power them with web jargon to sell their services. I have sat in a meeting and watched an indian web designer try to tell the client that using php to drive his site (which was a product based catalogue) was too complicated and that designers nowadays are making things complicated just so they can say they have done it.. he then went on to explain the wonders of static HTML and how the client could easily add another product (to which the client had hundreds) by opening dreamweaver and using magical copy and paste…

Then they have the nerve to tell me i’m a bad designer and that I shouldn’t be trying to trick the customer into using my overly complicated methods (I use php, mysql and AJAX). Arg, I even asked him what a server side scripting language was and he just shaked his head and said that I was trying to trick him, there was no such thing and that scripts was javascript which ran on the browser!

Sorry for the rant, it’s just I run continiously into troubles like this with web designers from India.

]]> By: India Web Developers http://www.aside.in/blog/2007/03/01/web-designers-clients-and-their-web-domain-names/comment-page-1/#comment-53963 India Web Developers Fri, 13 Jul 2007 12:00:27 +0000 http://www.aside.in/blog/2007/03/01/web-designers-clients-and-their-web-domain-names/#comment-53963 One other thing i have observed is, they are afraid that their design pages will be given to other designer and that thing annoys them. I had a client who changed his domain name from .com to .org and finally .net just because of this reason. The designer/company won’t give him his domain controls which is plain wrong. One other thing i have observed is, they are afraid that their design pages will be given to other designer and that thing annoys them. I had a client who changed his domain name from .com to .org and finally .net just because of this reason. The designer/company won’t give him his domain controls which is plain wrong.

]]> By: Bee http://www.aside.in/blog/2007/03/01/web-designers-clients-and-their-web-domain-names/comment-page-1/#comment-53424 Bee Wed, 11 Jul 2007 10:42:21 +0000 http://www.aside.in/blog/2007/03/01/web-designers-clients-and-their-web-domain-names/#comment-53424 "This practice is mostly due to un-educated client. " Well, a good company is a "customer-oriented" company, they should have been honest in the first place to the customer/client. Do not blame the customers/clients. What would you do if you're standing in the client shoes for something you're blind about (i.e contruction, programming, stock market etc etc), you just want people to not cheat on you, don't you? “This practice is mostly due to un-educated client. ”

Well, a good company is a “customer-oriented” company, they should have been honest in the first place to the customer/client. Do not blame the customers/clients. What would you do if you’re standing in the client shoes for something you’re blind about (i.e contruction, programming, stock market etc etc), you just want people to not cheat on you, don’t you?

]]> By: Naina http://www.aside.in/blog/2007/03/01/web-designers-clients-and-their-web-domain-names/comment-page-1/#comment-50213 Naina Thu, 28 Jun 2007 17:14:37 +0000 http://www.aside.in/blog/2007/03/01/web-designers-clients-and-their-web-domain-names/#comment-50213 Ajay, That's a very helpful comment. I hope more clients spend time researching what it is that they're signing up for before they blindly collaborate with web-hosting companies. Thank you for stopping by! Please be in touch! Ajay, That’s a very helpful comment. I hope more clients spend time researching what it is that they’re signing up for before they blindly collaborate with web-hosting companies. Thank you for stopping by! Please be in touch!

]]> By: Ajay Kumar Jain http://www.aside.in/blog/2007/03/01/web-designers-clients-and-their-web-domain-names/comment-page-1/#comment-49387 Ajay Kumar Jain Tue, 26 Jun 2007 12:25:17 +0000 http://www.aside.in/blog/2007/03/01/web-designers-clients-and-their-web-domain-names/#comment-49387 This practice is mostly due to un-educated client. We have few resellers who do register their client's domain in their name. In some cases even if they use client details they'll use their own email id to register the domain name. And, email id provided at the time of registration is of utmost importance. If one is to transfer away the domain then this email id is used to send Transfer Authorization requests and all. Hence, few points to keep in mind, if you are asking someone to register a domain name for you: 1. At least Registrant and Admin Contact details of the domain should be yours, including email id. Either keep using the email id using which you have registed your domain name as long as you have that domain registered or update it as soon as you change your email id. 2. Regsiter your domain with a company who doesn't hinder you from making changes in Registrant details or Admin Contact Details. Some companies let you update everything except Regsitrant details. If you insist then they have a long legal process to follow. Hence, it's better to avoid such companies. 3. Insist or better ask about a control panel for domain name before registering your domain and check what facilities they do have in the control panel. Is it mere a form to change your name servers or a full fledged control panel to let you manage all aspects of your domain name. This is all what you can do at minimum to ensure that you don't loose your domain to someone else. This practice is mostly due to un-educated client. We have few resellers who do register their client’s domain in their name. In some cases even if they use client details they’ll use their own email id to register the domain name. And, email id provided at the time of registration is of utmost importance. If one is to transfer away the domain then this email id is used to send Transfer Authorization requests and all. Hence, few points to keep in mind, if you are asking someone to register a domain name for you:

1. At least Registrant and Admin Contact details of the domain should be yours, including email id. Either keep using the email id using which you have registed your domain name as long as you have that domain registered or update it as soon as you change your email id.

2. Regsiter your domain with a company who doesn’t hinder you from making changes in Registrant details or Admin Contact Details. Some companies let you update everything except Regsitrant details. If you insist then they have a long legal process to follow. Hence, it’s better to avoid such companies.

3. Insist or better ask about a control panel for domain name before registering your domain and check what facilities they do have in the control panel. Is it mere a form to change your name servers or a full fledged control panel to let you manage all aspects of your domain name.

This is all what you can do at minimum to ensure that you don’t loose your domain to someone else.

]]> By: Naina http://www.aside.in/blog/2007/03/01/web-designers-clients-and-their-web-domain-names/comment-page-1/#comment-33671 Naina Mon, 07 May 2007 09:40:28 +0000 http://www.aside.in/blog/2007/03/01/web-designers-clients-and-their-web-domain-names/#comment-33671 Hi Deep, I still haven't tried an Indian company for hosting - I stick to Dreamhost. But for domain registrations I have found <a href="http://www.answerable.com" rel="nofollow">www.answerable.com</a> to be good - I've never had an issue with them and their support is good and prompt as well. XHTML and CSS are catching on slowly - I'm sure the small players will learn faster than the larger web-companies! Hi Deep, I still haven’t tried an Indian company for hosting – I stick to Dreamhost. But for domain registrations I have found http://www.answerable.com to be good – I’ve never had an issue with them and their support is good and prompt as well. XHTML and CSS are catching on slowly – I’m sure the small players will learn faster than the larger web-companies!

]]> By: Deep http://www.aside.in/blog/2007/03/01/web-designers-clients-and-their-web-domain-names/comment-page-1/#comment-24903 Deep Sat, 31 Mar 2007 06:36:48 +0000 http://www.aside.in/blog/2007/03/01/web-designers-clients-and-their-web-domain-names/#comment-24903 Most of the indian companies for hosting suck. I know how difficult it was to transfer my client's domain name from a big company. They tried every cheap stuff they could. The same applies for many big web design companies too. Bad code, invalid html (forget about xhtml and css) and their sites work well only in IE. But I have seen few companies into CSS/XHTML too but there are very few. Most of the indian companies for hosting suck. I know how difficult it was to transfer my client’s domain name from a big company. They tried every cheap stuff they could. The same applies for many big web design companies too. Bad code, invalid html (forget about xhtml and css) and their sites work well only in IE. But I have seen few companies into CSS/XHTML too but there are very few.

]]> By: Naina http://www.aside.in/blog/2007/03/01/web-designers-clients-and-their-web-domain-names/comment-page-1/#comment-18599 Naina Tue, 06 Mar 2007 11:16:28 +0000 http://www.aside.in/blog/2007/03/01/web-designers-clients-and-their-web-domain-names/#comment-18599 I understand your point of view. Simple solution - don't register your domain with such registrars. It is not necessary to register your domain as well as host your website with the same company/people. I have registered all my .in domains with www.website.in and they do allow domain transfers - free of cost - and why the hell not? They don't own the domain - there is a client paying for that domain - the least these registrars can do is provide a service they are supposed to provide. On <a href="http://www.website.in" rel="nofollow">www.website.in</a>, they have the same control panel for all domains registered by one person. But when I need to transfer a certain domain to someone else - like I just did last week - it's as simple as a click after the client has registered on their website with a new user name and customer id separate from my own. I register all my non .in domain names with <a href="http://www.aside.in/blog/dreamhost" rel="nofollow">Dreamhost</a> and do all my website hosting with them. I've never had a problem with either <a href="http://www.aside.in/blog/dreamhost" rel="nofollow">Dreamhost</a> or with <a href="http://www.website.in" rel="nofollow">www.website.in</a> and both providers have EXCELLENT customer support to boot. If we stop giving business to bad service providers they will either run out of business because they still refuse to see the client's point of view, or they will add features that should have been there in the first place. Thanks for stopping by Ramesh! And thanks for the tip - I am NEVER hosting with Rediff hosting - not that I was looking for a new hosting provider or domain name registrar! I understand your point of view.

Simple solution – don’t register your domain with such registrars. It is not necessary to register your domain as well as host your website with the same company/people. I have registered all my .in domains with http://www.website.in and they do allow domain transfers – free of cost – and why the hell not? They don’t own the domain – there is a client paying for that domain – the least these registrars can do is provide a service they are supposed to provide.

On http://www.website.in, they have the same control panel for all domains registered by one person. But when I need to transfer a certain domain to someone else – like I just did last week – it’s as simple as a click after the client has registered on their website with a new user name and customer id separate from my own.

I register all my non .in domain names with Dreamhost and do all my website hosting with them. I’ve never had a problem with either Dreamhost or with http://www.website.in and both providers have EXCELLENT customer support to boot.

If we stop giving business to bad service providers they will either run out of business because they still refuse to see the client’s point of view, or they will add features that should have been there in the first place.

Thanks for stopping by Ramesh! And thanks for the tip – I am NEVER hosting with Rediff hosting – not that I was looking for a new hosting provider or domain name registrar!

]]> By: Ramesh http://www.aside.in/blog/2007/03/01/web-designers-clients-and-their-web-domain-names/comment-page-1/#comment-18597 Ramesh Tue, 06 Mar 2007 11:02:32 +0000 http://www.aside.in/blog/2007/03/01/web-designers-clients-and-their-web-domain-names/#comment-18597 Hi Naina, We hear these sob stories from clients every week. The other side to the story is that some hosting providers don't allow domain transfers. This makes the designer helpless at times. Rediff Hosting is a prime example. We are a reseller for their hosting services and mostly do it only as a value-add. Even if a client wants to move away from us, there is nothing we can do as Rediff won't transfer the domain. There is no separate control panel for each domain, so the clients has no way but to continue with Rediff. Regards, Ramesh Hi Naina,
We hear these sob stories from clients every week. The other side to the story is that some hosting providers don’t allow domain transfers. This makes the designer helpless at times. Rediff Hosting is a prime example. We are a reseller for their hosting services and mostly do it only as a value-add. Even if a client wants to move away from us, there is nothing we can do as Rediff won’t transfer the domain. There is no separate control panel for each domain, so the clients has no way but to continue with Rediff.
Regards, Ramesh

]]> By: R.Bhavesh http://www.aside.in/blog/2007/03/01/web-designers-clients-and-their-web-domain-names/comment-page-1/#comment-18292 R.Bhavesh Sat, 03 Mar 2007 12:16:51 +0000 http://www.aside.in/blog/2007/03/01/web-designers-clients-and-their-web-domain-names/#comment-18292 "Most so-called web-designers in India suck. " uh, uh.. slow down naina. :). U can't particularly point out to India. It's the case world wide for the novice 'designers'. One other thing i have observed is, they are afraid that their design pages will be given to other designer and that thing annoys them. I had a client who changed his domain name from .com to .org and finally .net just because of this reason. The designer/company won't give him his domain controls which is plain wrong. Other thing is.. most clients thinks they have the total control while the designer fool him with giving just FTP controls. “Most so-called web-designers in India suck. ”

uh, uh.. slow down naina. :) . U can’t particularly point out to India. It’s the case world wide for the novice ‘designers’.

One other thing i have observed is, they are afraid that their design pages will be given to other designer and that thing annoys them. I had a client who changed his domain name from .com to .org and finally .net just because of this reason. The designer/company won’t give him his domain controls which is plain wrong.

Other thing is.. most clients thinks they have the total control while the designer fool him with giving just FTP controls.

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